Privacy Policy

Last Updated: June 2026

1. Introduction

This Privacy Policy ("Policy") describes how ht77 ("we", "our", "the Platform") collects, processes, stores, and protects personal data belonging to users ("you", "the User") of the ht77 online betting and casino platform. ht77 is committed to handling personal data in a responsible, transparent, and lawful manner.

This Policy should be read alongside ht77's Terms & Conditions and Responsible Gaming policy, which together govern your use of the ht77 platform. If you have any questions about how ht77 handles your data, please contact support through the live chat facility in your account dashboard.

2. Personal Data We Collect

ht77 collects personal data that is necessary to provide its services, comply with regulatory obligations, and maintain the security and integrity of the platform. The categories of personal data we may collect include:

Category	Examples	Purpose
Identity Data	Full name, date of birth, CNIC / passport number	KYC verification, age verification, AML compliance
Contact Data	Email address, Pakistani mobile number (03xx), city of residence	Account communication, 2FA, support
Financial Data	JazzCash / Easypaisa account reference, bank name (HBL, UBL, Meezan, etc.), deposit/withdrawal history	Payment processing, fraud prevention, AML
Technical Data	IP address, device type, browser version, operating system, session timestamps	Security monitoring, fraud detection, platform optimisation
Usage Data	Games played, bets placed, bet amounts, session duration, navigation patterns	Responsible gaming monitoring, personalisation, analytics
KYC Documents	CNIC scan, passport photo page, selfie with document, utility bill	Identity verification, regulatory compliance

3. How We Collect Your Data

ht77 collects personal data through the following means:

• Direct submission: Information you provide when registering your account, completing KYC, making a deposit, or contacting support.
• Automated systems: Technical data collected automatically when you access the ht77 platform, including through cookies and server logs.
• Third-party service providers: Identity verification agencies, payment processors (JazzCash, Easypaisa, HBL), and fraud prevention partners may share data with ht77 as part of their service to us.
• Publicly available sources: Where permitted by applicable law, ht77 may verify certain information against public records for AML compliance purposes.

4. Purpose of Processing Your Data

ht77 processes personal data for the following purposes:

• Creating and managing your ht77 account
• Verifying your identity and age (18+ enforcement)
• Processing deposits and withdrawals via JazzCash, Easypaisa, HBL, and other methods
• Detecting, preventing, and investigating fraud, money laundering, and other illegal activity
• Delivering sports betting, casino, and gaming services
• Administering bonuses, promotions, and loyalty programmes
• Providing customer support via live chat and email
• Monitoring compliance with responsible gaming limits and self-exclusion settings
• Sending account notifications, security alerts, and (where opted-in) promotional communications
• Improving platform performance, user experience, and product development
• Complying with applicable legal and regulatory obligations

5. Legal Basis for Processing

ht77 processes personal data on the following legal bases, depending on the category of data and the purpose of processing:

• Contractual necessity: Processing required to perform the contract between ht77 and the User (account management, payments, bet settlement).
• Legal obligation: Processing required to comply with AML regulations, KYC requirements, and other applicable legal obligations.
• Legitimate interests: Processing for fraud prevention, platform security, and internal analytics, where these interests are not overridden by the User's fundamental rights.
• Consent: Where ht77 relies on consent (e.g., for certain marketing communications), Users may withdraw that consent at any time via account settings or by contacting support.

6. Data Sharing and Disclosure

ht77 does not sell or rent personal data to third parties. We may share personal data with the following categories of recipients only where necessary:

• Payment service providers: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Skrill, and USDT payment processors — for the purpose of processing transactions only.
• KYC and identity verification providers: Third-party agencies contracted to verify identity documents in compliance with AML regulations.
• Fraud prevention and risk management partners: Service providers assisting in the detection and prevention of fraudulent activity on the ht77 platform.
• Game providers: Certified game providers (such as Pragmatic Play, PG Soft, Evolution Gaming) may receive limited session data as part of game delivery infrastructure.
• Regulatory and law enforcement authorities: ht77 will disclose personal data to competent authorities where required by law, court order, or regulatory obligation.
• Corporate transactions: In the event of a merger, acquisition, or sale of the ht77 business, personal data may be transferred as part of that transaction, subject to equivalent data protection obligations.

All third-party data processors engaged by ht77 are required to process personal data in accordance with applicable data protection standards and solely for the purposes specified by ht77.

7. Data Retention

ht77 retains personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal and regulatory requirements. Specific retention periods include:

• Account data: Retained for the duration of the active account and for a minimum of five (5) years following account closure, as required for AML and regulatory compliance.
• KYC documents: Retained for a minimum of five (5) years from the date of verification, or longer where required by applicable law.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• Support communications: Retained for a period of three (3) years from the date of the communication.
• Technical and usage data: Retained for up to twelve (12) months for security and analytics purposes, unless longer retention is required for active investigations.

8. Security Measures

ht77 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between the User's device and ht77 servers
• Encrypted storage of sensitive account data and KYC documents
• Two-factor authentication (2FA) available for all user accounts
• Access controls limiting internal staff access to personal data on a need-to-know basis
• Regular security assessments and monitoring for unauthorised access attempts
• PCI-DSS compliant payment processing for financial transactions

Notwithstanding these measures, no data transmission over the internet or electronic storage system is entirely secure. Users are responsible for maintaining the security of their own login credentials and for notifying ht77 immediately if they suspect any unauthorised use of their account.

9. Cookies and Tracking Technologies

9.1 Essential Cookies

ht77 uses essential cookies that are strictly necessary for the operation of the platform. These include session cookies that maintain your login state, security tokens that protect against cross-site request forgery, and preference cookies that remember your language and display settings. Essential cookies cannot be disabled without impairing platform functionality.

9.2 Analytics Cookies

ht77 may use analytics cookies to understand how Users interact with the platform — which pages are visited most frequently, where navigation difficulties occur, and how the sports betting and casino sections are used. This data is aggregated and anonymised where possible. Analytics help ht77 improve the product for Pakistani users specifically.

9.3 Managing Cookies

You may manage non-essential cookie preferences through your browser settings. Note that disabling certain cookies may affect the performance and functionality of your ht77 account. Clearing cookies will log you out of any active ht77 session.

10. Your Data Rights

Subject to applicable law and ht77's regulatory obligations, you have the following rights in relation to your personal data:

• Right of access: Request a copy of the personal data ht77 holds about you.
• Right to rectification: Request correction of inaccurate or incomplete personal data.
• Right to erasure: Request deletion of personal data where it is no longer necessary for the purposes for which it was collected — subject to legal retention requirements.
• Right to restriction: Request that ht77 restrict processing of your data in certain circumstances.
• Right to object: Object to processing based on legitimate interests, or to direct marketing communications.
• Right to data portability: Request a copy of your data in a structured, machine-readable format where technically feasible.
• Right to withdraw consent: Where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, contact ht77 support via the live chat in your account dashboard or by email as listed in the footer of this page. ht77 will respond to data subject requests within thirty (30) days. Identity verification will be required before processing data access or deletion requests.

11. Children's Privacy

The ht77 platform is strictly for adults aged 18 years and older. ht77 does not knowingly collect personal data from individuals under the age of 18. If ht77 becomes aware that personal data has been collected from an underage individual, that account will be closed and the data deleted in accordance with this Policy. If you believe that a minor has registered an ht77 account, please notify support immediately.

12. Third-Party Links

The ht77 platform may contain links to third-party services (such as game providers or payment gateways) that operate under their own privacy policies. ht77 is not responsible for the privacy practices of third-party services. Users are encouraged to review the privacy policies of any third-party services they access.

13. Amendments to This Policy

ht77 may update this Privacy Policy from time to time to reflect changes in legal requirements, platform features, or data processing practices. Material changes will be communicated to registered Users via email or in-platform notification. The updated Policy will display the revised "Last Updated" date at the top of this page. Continued use of the ht77 platform following notification of changes constitutes acceptance of the revised Policy.

14. Contact

If you have questions, concerns, or requests related to this Privacy Policy or ht77's data processing practices, please contact us via the 24/7 live chat in your account dashboard. Written enquiries may also be submitted by email — contact details are available in the footer of this website. ht77 aims to acknowledge all privacy-related enquiries within 48 hours and to resolve them within 30 days.